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Positive and uplifting work environment.Tuition reimbursement up to $1,000/year.We are the voice on the other end of the system when a subscriber needs help. We monitor burglar and fire detection systems. To be successful at AvantGuard, first you need to care for others and have fun, be innovative, maintain meaningful relationships, provide quality service, and create an environment of trust and teamwork.

What makes us different is that we live our core values.

I would not recommend ag monitoring in Ogden, Utah.We are AvantGuard Monitoring, one of the fastest growing monitoring companies in the nation. The bulk of their workforce is inbound call center operators that usually aren't there more than 2 years and never see the skeletons in the closet. The environment SEEMED professional but was actually self-righteous, authoritative, toxic, and passive-aggressive. Seeing certain things, names, or people that remind me of certain people trigger me. I am still managing trauma from working here. To prove to myself that I was not crazy, I began journaling each day so I could see that what I was being told, didn't match what actually happened. The justifications I was given for doing the task despite my concerns were purely in the interest of the business and were unethical at best.

When I voiced concern, I was pressured to do it anyway. I was instructed by management to do unethical things. I had people call me sobbing into the phone because of how they were treated. I witnessed the unethical treatment of other employees. I have never met HR or leadership so self-interested and calculated. Not only was I treated very unethically, but I saw others receive unethical treatment. When I actually started working here, I found this company was attractive on the outside and rotten on the inside. When I interviewed here, I was impressed by the building, the people presented themselves well, the culture was sold really well.